Digital breakthrough beyond the arctic circle: Murmansk Airport moves pre-flight procedures to smartphones

Murmansk — the capital of the Arctic and the largest city beyond the Arctic Circle — has taken another step into the future. This year, the implementation of the domestically developed "Special Control" software suite from "Neolabs" was completed at Murmansk Airport named after Nicholas II Romanov. The system, which already operates in the country's leading aviation hubs, now provides digital comfort for passengers in the harsh conditions of the Kola Peninsula.

This airport is a key transport hub and a base port for the development of the Arctic, including the legendary Northern Sea Route. Murmansk Airport plays a strategic role, connecting residents and visitors of the region not only with Moscow and St. Petersburg but also with the hard-to-reach areas of the Arctic zone.

The implemented "Special Control" system fully digitizes the process of completing pre-flight formalities. There is no longer any need to look for a printer to get a paper boarding pass: passengers now go through all stages — from entering the sterile area to boarding — using a QR code on their smartphone screen.

The implementation of "Special Control" in Murmansk is an important step in our strategy to digitalize regional airports across Russia. We are delighted that residents and guests of the capital of the Polar Region can now experience the convenience of a seamless passenger journey, and that the airport itself has gained a modern tool for passenger flow management.

Now, whether arriving in the rugged yet hospitable Murmansk for its renowned fish delicacies or an excursion to see the northern lights, travelers begin their acquaintance with the region with advanced comfort technologies.